Eyelash Extension Before & Aftercare
Before Your Appointment
Please do not wear eye makeup – especially mascara, as it will take more time to remove your makeup and gives us less time to apply your lash extensions
Eye makeup removal fee is $20
Please do not wear contact lenses during application
Please do not drink coffee, tea, energy drinks for at least 2 hours prior to your appointment as caffeine can cause your eyes to flutter involuntarily.
Please arrive 5 minutes prior to your appointment, take some time to relax and fill in your consultation form. We ask that our clients arrive promptly for their appointments to ensure sufficient time for quality results.
While there is no fee for late arrivals, the length of the appointment may be reduced due to time restraints. Guests arriving over 15 minutes late may be asked to reschedule, as accommodating late clients may inconvenience the lash artists’ next appointments. While we will try our best to accommodate you, understand that your appointment may be rescheduled at our discretion. In this event, the cancellation/rescheduling policy will come into effect.
We do not infill other people’s work, but we can help safely remove a bad application. If you are wearing eyelash extensions done by others, please let us know prior to your appointment, We may need to remove them before applying our ones, removal fee is $30 for 30 mins which can be booked separately. Otherwise, you can wait until your extensions come off before booking with us.
Do not touch lashes 3 hours after procedure
No moisturizers or excess heat for 24 hours
Wear goggles in high humidity (shower, sauna, steam or facial)
Never get oil or moisturizer on lashes as oil degrades the glue
Use an oil-free makeup remover and micro-brush to remove makeup around eye area
Only use mascara that specialised for lash extensions
Do not use oil-based eyeliner
Cleanse your extensions daily or at least twice a week
Brush your lash extensions daily using a clean mascara wand
Do not rub your eyes or pull your lashes out, it can damage your natural lashes
Do not wipe eyelashes with fabric that can catch and pull on the eyelashes